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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions on Metro Fare Structure

What is the difference between a 1-Ride Base Fare and a 1-Way Trip?

Who is eligible for the two hours of transfers?

How will the free transfers work?

How will transfers work on Metro bus short lines?

Do the changes affect Metro Silver Line and Express buses with zone charges?

What about transfers between Metro and other municipal operators (Metro-to-Muni)?

How will Interagency transfers (Muni-to-Metro) work with the new transfer policy?

Will customers using the Silver 2 Silver program be eligible for Metro transfers when paying for a single trip?

How do transfers work at Metro’s transfer stations?

What about trips where transfers occur more than two hours after the first tap?

How will fare enforcement officers know that I am riding using a transfer?

Why offer free transfers now when they haven’t been allowed in the past?

Where can I buy a TAP card?

Can cash be used to pay the fare?

Can tokens be used to pay the fare?

Will passes purchased before the new fares go into effect on September 15 still work?

What are the new prices for EZ transit passes? Will zone prices also be affected?

Do the new fares affect the Metrolink monthly pass?

Are all student fares frozen?

What kind of assistance is available for customers unable to pay higher fares?

TAP (Transit Access Pass): TAP is a durable, eco-friendly, plastic card that contains smart chip technology designed to improve customers’ transit experience. While not a pass in itself, the TAP card allows you to electronically purchase and load passes and/or Stored Value (cash) accepted by Metro and/or participating municipal transit agencies throughout Los Angeles County.

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